Ilene Schwartz
Senior Account Director
Kroll Direct Marketing

(216) 371-1667
ilene@krolldirect.com


Who They Are
The ICCM Conferences & Expositions file features key decision makers in the fields of call center management, telemarketing, customer service and e-customer service. These high-level managers have attended one of Questex’s professional ICCM expositions and they work at companies that survive on frequent, prompt customer and prospect contact—banks, computer companies, healthcare and call center agencies just to name a few. They are involved in any or all of the following:

  • Inbound sales
  • Outbound sales
  • Customer service
  • Help desks
  • Collections

What They Buy
The ICCM Conferences & Expositions list puts you in contact with professionals who are active in the specification, selection and authorization of equipment and services to increase and enhance phone contact with customers, prospects and others. They are interested and ready to buy:

  • Telecommunications hardware
  • Call center software
  • Messaging systems
  • Telemarketing services and training
  • Voice/fax technology and services
  • Cellular and fiber optic products
  • Computer/telephone integration services and systems

For more information on the ICCM US lists available, visit:

Mail List Data Card

Email List Data Card


For more information on the ICCM Canada lists available, visit:

Mail List Data Card

Email List Data Card